FAQ

 

Who we are?

In 1987 Don Campbell decided he needed to start his own business to support his growing family. Don had been taught to paint professionally as a young man by a custom painter in Toronto. Having an entrepreneurial mind, Don began formulating a plan to work for himself. He enjoyed painting for his family and friends and decided to start his own painting business. With one paintbrush, roller and tray, borrowing ladders from the homes he was working in, Don began Don Campbell Painting & Home Improvements. Word of his painting skills and conscientious work ethic soon spread and by 1989, Don was able to consider making painting his fulltime career.

Initially he worked within the Toronto area and when Don’s family moved to Oro Station in 1990, Don would commute back and forth to Toronto every day. This commute along with the long hours of labour intensive work was difficult and so Don began to advertise his services in the Simcoe County area. Pretty soon he was able to stop commuting and became an established and well-recognized name in Barrie and the surrounding areas. The entire family was involved in the business. Don’s four children all worked, at some point in their lives, for the painting business and two of his sons have continued in the trade.

Will, born in 1987, became Don’s right hand man at the early age of 14, able to withstand the long hours of labour intensive work that painting demands.. After obtaining his business degree, Will branched out on his own, when Don retired in 2016, as sole proprietor of “Don Campbell Painting”.

What brand/quality of paint does your company use?

Benjamin Moore products are our first choice. They have a variety of products for various applications such as: Scuff resistant paint, Paint for allergy sensitivities, Ultra flat ceiling paint, Interior/exterior paint with colour lock technology - keeping your colours truer longer.

Each project dictates what product would be best used for that particular application. We whenever possible, will use the customer’s preferred choice of product.

Do you use tape when you paint?

We do not use tape as the paint can bleed through, or the tape can sometimes rip away the wall layer beneath the tape. However, we do use tape in some very difficult areas.

What is the customer responsible for on the starting day of the project?

The customer is responsible for picking their choice of colours. The customer is also responsible for removing any precious items, breakable items and pictures from the area.

Don Campbell Painting will move furniture to the center of the room and remove switch plates etc., as well as window coverings where necessary.

How do you prep the walls prior to painting?

We inspect the areas to be painted for nail pops, divots and nail holes and fill them. We do ask that customers let us know prior to starting if they want us to leave any nail holes unfilled. The walls are lightly sanded to remove any surface dirt and burrs. The walls are sanded again between first and second coats.

How do you prepare decks prior to applying the product?

There are many different applications for preparing decks:

We power wash when there is mildew or heavy dirt.

If boards are grayed out, we apply a brightening product to brighten them up again.

The finish requested by the customer will dictate the method of application, ie - brush/roller/spray.

Deck products include water seal products, semi transparent stains, semi solid stains, solid stains.

Are you insured?

We are insured under WSIB as well as liability insurance. We are a “worry free” company to have in your home!

Do you use a sprayer or roller and brush?

Every job is different. The surface to be painted, as well as the area of the project, will determine the method of application. Interior projects are normally done with roller and brush. For exterior projects we can use a combination of sprayer, roller and brush.

What payment options do you offer?

Don Campbell Painting accepts Visa/Master Card, e-transfer, and cheque. We also have financing options for larger projects.

Can I speak to Don?

Unfortunately not…..Don is enjoying retirement!! But Will is always happy to answer any of your questions or give you a quote for your next project.