Privacy Policy

1. Introduction

Don Campbell Painting (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Property address (for estimates or service delivery)
  • Details about your project (e.g., type of painting, surfaces, timelines)
  • Any information submitted through contact or quote request forms

Non-Personal Information

We may automatically collect certain information when you visit our website, including:

  • IP address
  • Browser type
  • Device information

Pages visited and time spent on our site.

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide painting estimates
  • Schedule and deliver services
  • Communicate regarding your project
  • Improve our website and services
  • Send updates, promotions, or follow-ups (where permitted)

Maintain internal business records

4. Quote Request Forms

When you submit a quote request through our website, we collect the information necessary to assess your project and provide an accurate estimate.

This may include:

  • Contact details
  • Property location
  • Project specifications
  • Uploaded images (if applicable)

This information is used solely for estimating, communication, and service delivery purposes. We do not use this information for unrelated marketing without your consent.

5. Project Photos (Before & After Images)

We may take photographs of completed or in-progress painting projects for portfolio, marketing, and promotional purposes, including use on:

  • Our website
  • Social media platforms
  • Marketing materials

We make reasonable efforts to ensure that:

  • No personally identifiable information (such as house numbers, license plates, or people) is visible without consent
  • Photos focus on the work performed

If your property is identifiable and you prefer not to have images used, you may request removal at any time by contacting us.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience. Cookies help us:

  • Understand website traffic and usage patterns
  • Improve site functionality and performance

You can adjust your browser settings to refuse cookies if you prefer.

7. Google Analytics

We may use Google Analytics, a web analytics service provided by Google Inc., to better understand how users interact with our website.

Google Analytics may collect:

  • IP address
  • Device and browser information
  • Pages visited and time spent on the site
  • Referring websites

This information is used in aggregate to improve our website and services. Google may use this data in accordance with its own privacy policies.

You can opt out of Google Analytics tracking by using tools such as the Google Analytics Opt-out Browser Add-on.

8. Sharing Your Information

We do not sell or rent your personal information. We may share your information only when necessary, including:

  • With trusted service providers who assist in operating our website or business
  • When required by law or legal processes
  • To protect our rights, property, or safety

9. Data Security

We implement reasonable safeguards to protect your personal information against unauthorized access, disclosure, or misuse. However, no method of internet transmission is completely secure.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

11. Your Rights (PIPEDA Compliance)

In accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Access your personal information
  • Request corrections to inaccurate or incomplete information
  • Withdraw consent for the use of your information (subject to legal or contractual obligations)

To exercise these rights, please contact us using the details below.

12. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

14. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Don Campbell Painting
 Website: https://www.doncampbellpainting.com/
 Email:  [email protected]
Phone: 705 733-8310